High trust companies elicit far greater loyalty from their primary stakeholders—workers, customers, suppliers, distributors, and investors—than low-trust companies. The evidence for every one of these relationships is clear: Employees stay longer and are more engaged with high-trust companies. Customers remain customers of high-trust companies. Suppliers and distributors stay partnered longer with high-trust companies. Investors hold their investment longer with high-trust companies. Trust drives engagement!
Ask Stephen M. R. Covey your toughest engagement questions and learn how to accelerate your team’s performance by increasing engagement.